Frequently Asked Questions
Everything you need to know about snagging the world's rarest snacks.
Where do you source your exotic snacks and drinks from?
We scout the globe to bring you the most unique treats, primarily sourcing from Japan, Thailand, Korea, Mexico, and various European countries to ensure a truly international experience.
How do you ensure snacks don't arrive damaged or melted?
We take extra care in our packaging process. During warmer months or for chocolate-based items, we recommend selecting our thermal shipping option which includes insulated liners and cold packs.
What is your shipping policy for international orders?
Lucky's Exotic Bodega ships worldwide! Shipping costs and delivery times vary by destination. Please note that customers are responsible for any local customs fees or import duties.
Can I return food items if I don't like the taste?
Due to health and safety regulations, we cannot accept returns on food and beverage products. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a resolution.
How can I check the expiration dates on imported products?
Many international products use different date formats (such as DD/MM/YYYY or YYYY/MM/DD). If you are unsure how to read a specific label, our customer support team is happy to help you translate it.
Do you offer wholesale pricing for bulk orders?
Yes! If you are looking to stock your own shop or event with exotic goodies, please reach out to our wholesale department via the contact form for bulk discount rates.